Follow these steps to process a refund in SwiftPOS
- Go to Accounts > Invoicing
- Click on Members & Accounts and add the member to the sale
- Click on Add Row (this enables the Tender button)
- Click on Tender and enter the amount to be refunded as a negative amount
- Select the payment method for the refund (e.g. Direct Deposit)
- Click on Tender and enter the amount as a positive amount
- Select Account charge
- Finalise the sale
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